Reference

Open bro138 Privacy Policy Clearly

bro138 Privacy Policy explains how we handle the account details, wallet records, device signals and cookies connected with your use of our site.

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bro138 Open bro138 Privacy Policy Clearly
CONTACT PATHS

Ask bro138 About Your Privacy Policy

A direct support request gives you a practical route when you want to understand, correct or remove personal data connected with your account.

Account privacy request Use our support contact path to ask what account details we hold, why a…
Wallet record question For a DANA, OVO, GoPay or QRIS receipt question, send the transaction reference and…
Sign-in concern If a device or login event looks unfamiliar, contact us with the time, device…
DATA HANDLING

Explore How We Protect Your Account

Privacy decisions affect every step from phone verification to a mobile sign-in, so we describe the handling points that matter to you.

Data we receive

We may receive your phone number, account details, verification events, support messages, device type, browser signals and transaction references.

Cookie controls

Our site may use essential cookies for sign-in flow, session continuity and security, along with settings that help remember your…

Account security

Phone verification connects an account request with the number supplied during access.

Payment matching

A wallet or bank reference lets us match a transaction with the correct account without requesting your wallet PIN.

Retention choices

We retain account, support and transaction records for as long as they serve account operation, security checks or legal requirements.

Requesting changes

You can ask us to correct an inaccurate account detail, explain a processing purpose or discuss deletion where local law…

Browse Privacy Policy Answers

These Privacy Policy answers focus on the questions you may have before opening an account or using the site from Indonesia. We explain the practical records connected with phone verification, device access, cookies and local wallet activity. If your situation is not covered, contact support with only the details needed to identify your request. We will use the policy path to clarify the handling of your account data, payment reference or security event, with access depending on local law.

The bro138 Privacy Policy covers account details, phone verification, device and browser signals, cookies, support messages, security events and payment references. It explains why we use each category, how we protect account access and how you can ask about correction, deletion or another data request.

Yes. The Privacy Policy covers references linked to DANA, OVO, GoPay, QRIS, bank transfer and virtual account requests. We use a receipt or transaction reference to match status with the correct account. You should not send a wallet PIN, password or one-time code.

We use the phone number supplied during account creation or phone verification to support account access, connect security checks and identify your support request. If you believe the number is inaccurate or linked to the wrong account, contact us and ask for a correction.

You can contact us with your registered phone number and request a description of the personal data connected with your account. We may verify your identity before responding. Where local law permits, we will explain the relevant purpose and any limits on the request.

Send support a clear correction request with the account phone number, the detail you believe is wrong and the accurate replacement. Do not include a password or verification code. We may ask for account confirmation before changing the record or explaining why it cannot be changed.

We keep account, support and wallet-related records while they are needed for site operation, security checks or legal requirements. After that need ends, we remove or anonymise them where our process allows. A retention question can be sent through the same support contact path.

You may ask about deletion of personal data connected with your account. We will assess the request under applicable requirements, because some security, transaction or legal records may need to remain for a period. Availability and eligibility depend on local law, and support can explain the outcome.

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